The heart and soul of Byhand’s business is the relationship we share with our valuable customers. We strive to build a relationship of trust and confidence with each customer. Our customers are our greatest assets without which we would not exist. Providing excellent customer service is our priority. At Byhand, we believe that “Customer service should not be just a department….It should be the entire company”.
We want to provide the ultimate customer experience to every customer from the moment they enter our store.

Take a look at some of the testimonials and feedback from a few of our esteemed customers :

Simply amazing collection of saris, blouses, kurtis, dresses, dress materials and accessories from all over India, under one roof which makes shopping at Byhand a brand experience. Adding to that is the warmth of the Byhand team. They welcome you, help you choose and the designers replicate what’s in your mind and give it to you as a beautiful outfit. Not to forget the tailoring unit, excellent fitting and love the place. Overall its a pleasure shopping at Byhand and is one of the best in Kochi.

Dr Biji Balasenthil

Byhand is unique as it has the taste and the hue of India. With its fine fabric, exotic prints and earthy tones the store exhilarates the woman in me. It blends the rich and varied culture and heritage of different parts of India so beautifully. I am so happy to be part of this.
Byhand has a wide variety of ethnic collections from all over India. The exciting store design and atmosphere and consistent product quality, makes customers feel they're special and that they always get a good deal. It was a pleasure to shop at Byhand.

Vidya Anandan

Byhand, the perfect choice for ethnic collections with a unique style, materials of rare patterns, moreover the customer service at Byhand is exceptional that I feel like being at home while I am there. I am really happy that I found this amazing store and I strongly recommend Byhand to everyone who wishes to buy emerging trends and styles.

Rajila Ashik

Back to Top