The heart and soul of Byhand’s business is the relationship we share with our valuable customers.
We strive to build a relationship of trust and confidence with each customer.
Our customers are our greatest assets without which we would not exist.
Providing excellent customer service is our priority.
At Byhand, we believe that “Customer service should not be just a department….It should be the entire company” .
We want to provide the ultimate customer experience to every customer from the moment they enter our store.
Take a look at some of the testimonials and feedback from a few of our esteemed customers :
Chief Financial Oﬃcer, Conpac
” Byhand has a wide variety of ethnic collections from all over India. The exciting store design and atmosphere, consistently great product quality, makes customers feel they’re special and that they always get a deal. It was a pleasure to shop in Byhand.”
Lead Business Relations, Spacelance
“Byhand the perfect choice for ethnic collections with a unique style, materials rare patterns moreover the customer service at my hand is to exceptional that I feel like being at home while I am there. I am really happy that I found this amazing store and I strongly recommend Byhand to everyone who wished to get along with emerging trends and styles.”
Dr. Dhanya Varma
“Byhand is unique as it has the taste and the hue of India. With it’s fine fabric, exotic prints and earthy tones in it exhilarates the women in me. It blends so beautifully the rich and varied culture and heritage of different parts of India. I am so happy to be part of this “
Dr. Dhanya Varma
Dr Biji Balasenthil
Dr Smiles Multispeciality Dental Clinic
“Simply amazing collection of saris, blouses, Kurtis, dresses, dress materials and accessories from all over India under one roof which makes shopping at Byhand a bra experience adding to that is th warmth of the By Hand team. They welcome you, help you choose and the designers replicate what’s in your mind and gives it to you as a beautiful outfit. Not to forget the tailoring unit, execellent fitting, love the place. Overall its a pleasure shopping at by hand, one of the best in Kochi. “